How to Deal With Problem Employees

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Q: What's your No. 1 tip for dealing with problem employees gently — so the whole team doesn't suffer as a result?
The following answers are provided by the Young Entrepreneur Council (YEC), an invite-only nonprofit organization composed of the world's most promising young entrepreneurs. The YEC recently published “#FixYoungAmerica: How to Rebuild Our Economy and Put Young Americans Back to Work (for Good),” a book of 30-plus proven solutions to help end youth unemployment.
A: Focus on Actions
When you need to deal with a problem employee, be prepared to reference the original description of that person’s position or project, and frame the talk around actions. “You need to stop doing this, and start doing this instead” is easier to communicate than blame or lectures. “You're screwing this up” or “Why can't you get the numbers you promised?” will just put the employee on the defensive.
Kelly Azevedo (twitter.com/#!/krazevedo), She's Got Systems (kellyazevedo.com)
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A: The First Clean Kill Awakens the Herd
If you have a problem employee at a startup, you should get rid of him or her. A small company has to function as one cohesive team, and even one troublesome employee will slow everything down. A mentor once told me, "The first clean kill awakens the herd." What this means is that your whole team will actually be relieved if you get rid of the problem that likely has been bothering them as much as you.
Jason Evanish (twitter.com/Evanish), Greenhorn Connect (greenhornconnect.com/)
A: The Apple Doesn't Fall Far From the Tree
Deal with the whole tree, not just the bad apple. The best piece of advice I ever heard on this was that you should identify problem employees and observe them for a week. See who they associate with and who they have their "water cooler" talks with. Generally, a bad apple is not isolated but part of a bad group. Deal with the group collectively and address any issues as a whole, and don't be afraid to fire a few people at once.
Aron Schoenfeld (twitter.com/aronschoenfeld), Do It in Person LLC (doitinperson.com)
A: Show Some Respect
Although they are causing difficulties, take problem employees off to the side and talk with them about the issues. Don't involve everyone because, as always, they may not realize you're actually talking about them. Doing so face to face and not embarrassing them in front of others is always the best way to go. Put yourself in their place — wouldn't you rather have someone approach you one on one?
Ashley Bodi (twitter.com/businessbeware), Business Beware (businessbeware.biz/)
A: Provide the Right Incentives
I think one must provide incentives to perform better, and lots of positive reinforcement. Problem employees should not be reprimanded publicly, but in private. One should make it clear that good work will be amply rewarded.
Zach Cutler (twitter.com/thecutlergroup), Cutler Group (cutlergrp.com/)
A: Transparency Goes a Long Way
Be as honest and transparent as you can. People want to know why — just know that some people don’t work out. If you try to hide that fact, it will backfire and your people won’t trust you anymore.
Jordan Guernsey (twitter.com/#!/moldingbox), Molding Box (moldingbox.com/)
A: Keep Your Cool
Don’t blow your lid in front of the entire office. Rather, have a side conversation in which you outline the issues and your expectations in a constructive, yet firm, manner. People who are humiliated start to resent you, not work harder for you.
Nicolas Gremion, Foboko.com (foboko.com/)
A: Get Rid of Dead Weight
Fire them. You don't have time for problems. Your team certainly doesn't have time for problems. If employees become a burden, that means they're not a long-term fit. The first moment you realize that, let them go. Carrying dead weight eventually hurts your entire staff and can endanger your relationships with your superstars.
Brent Beshore (twitter.com/#!/BrentBeshore ), AdVentures (thead-ventures.com/)
A: Identify the Problem, Explain the Solution
Don't jump to conclusions. Very often we think we know what the problem is but we don't, and sometimes the employees don't know what the root problem is as well. A co-working issue could be the result of a procedural problem. Whatever the case may be, you need to identify the real problem. Once you can identify the issue, you can determine solutions. Figure out a solution that is going to create positive change, and then envision with the employee how the workplace and employee will benefit as a result.
Benjamin Leis (twitter.com/sweatequitees), Sweat EquiTees (sweatequitees.com/)
A: Give a Second Chance, Then Fire Fast
Address the situation individually first. Be transparent about the problem, but let your employee know how he can do better, and encourage him. If things don’t get better, then fire fast. The last thing you want is a problem employee in the office.
John Hall, Digital Talent Agents (digitaltalentagents.com/)
A: Provide Clear Consequences
Managers should quickly address any issues one employee might be causing to avoid affecting the whole team. They should also provide consequences to follow through with if the problems continue or escalate. Putting the conversation in writing can also help to avoid future problems and make sure everything is clear. Finally, fire fast and hire slow.
Heather Huhman (twitter.com/heatherhuhman), Come Recommended (comerecommended.com/)
Ellen K - Pasippany, NJWhat to do depends on the role of that employee in the business. Some employees are off by themselves with responsibilities that do not connect much, if at all, to others. While other employees are central to some aspect of the operations.
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J D Eastman - Sarasota, FLOh, this all sounds great in theory, however, when the scenarios stated, apply to the managers,and you are the employee, what then? Not all managers are the cream of the crop. Some in fact are the owners. Now what? Sounds like great advice to fire a dead weight, or a problem employee, however, if said dead weight and problem employee is being created by management through indecision, lack of focus, lack of trustworthiness, lack of knowledge, and no leadership skills, then what? It is not always
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Rick Delamere - Redwood Shores, CAAm I alone in thinking that the advice to "Give a Second Chance, Then Fire Fast" is rather over the top, and overly harsh and dramatic? The key is most aspects of human endeavor is achieve some balance between situations and the required actions. I don't doubt that this advice is sometimes on the mark, but probably not most of the time?
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Delaine Troughton - MemphisYou are definitely not alone. Fire fast is a thoughtless approach to working with real people. Everyone has skills, and everyone can achieve given the proper mentoring and assistance. Fire fast is a bad strategy for business.
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Rob - MarylandYou are not alone - These suggestion demonstrate people who may have a great education but limtied real experience in motivating people.
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Stephen Webb - St. Louis, MO.Do you people have a comprehension malfuction or what? Fire fast comes after, if the problem continues or escalates. Maybe you should open up your thoughtless mind and absorb what is being said, instead of what you think is being said. And thats all I have to say about that.
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D - SeattleAs a manager, when I'm constantly correcting the direction of a perhaps well intentioned but inadequate employee, I'm wasting time I need to not only manage the rest of my team, but time I could be spending giving them opportunities as well. If someone repeatedly fails in the same areas, they need to go. It is absolutely true that everyone has a different skillset, and that you need a balance of skills for a business to survive. That being said, I don't need someone who is an experienced pilot
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CharlesB - ArizonaSomething I was taught when dealing with employees is simply this. Their mother has had ** years to shape them into something awesome. If that persons awesome doesnt fit with your awesome, why then do you think you can train them to be yours in 3 months? Yes if they dont fit then fire.
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Boss - WisconsinThe worst mistake I ever made as a newly hired director was to be too lenient to a very bad employee. I gave second and third chances as he bullied his workmates and created a hostile work environment. My lack of decisive action helped create a workplace hell for the other employees. I agree with the author - fire the bad eggs fast. They do a lot of damage and it is not hard to replace bad employees with better employees.
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L - OhioI get the point on "Give a Second Chance" - I wish my boss would have done this - but he didn't - now this slacker has been with the firm for 5 years - ok so not slacking until about 6 months into the position. He keeps saying he is going to do something about the situation but never does. Now her slacking on her job is affecting how I am able to do mine! Not to mention all the complaining I hear from the boss and the subsequent requests for me to clean up her mess! I can definitel
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RoRobb- Maryland - MarylandWow, Steve did we hit a sore spot? Your response says it all and I bet you are an extremely poor manager or limited management skills. Yes, there is a time and place to fire people. However, it should not be a first option.
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kim - Southampton, paI was thinking the same thing about the entire article!!!!! You hired them - why did you not have the skills to detect this person would not work out???? I really think you should give an employee every opportunity to improve. Once you have done that and it does not work out - then you have to do what you have to do.
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K Watson - Tn.A very fine mentor told me as a young manager that "Anyone can fire somebody but it takes a leader to help someone grow and reach the goals you have for them
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Jim - CorkI whole-heartedly agree. What is with all the drama in the world lately? It's time to stop this nonsence. What happened to supporting your collegues in times of pressure. Firing them? The "young" entrepreneur council needs to grow up.
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Dollar - WIEnteresting stuff, As with any advice though you have to take from it what you find helpfull. I guess I would have to say that after almost ** years of managing people I make it my practice not to allow them to hold me hostage. Provide them with clear direction and in the case of a underpreforming employee even an action plan to help them correct what ever the problem might be. In a small company and depending on what the issue is it might be the best solution to fire them, there is such a
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dukeboy - calgarywhat a crock of **** this is, the author keeps contradicting himself through thwe whole article, he keeps stating fire him from the beginning of the article then he floats over to progressive disipline then back to fire him quick its a bad apple, very poor 11 steps.
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sph68 - Randolph NJdukeboy I think you may have misunderstood: The suggestions in this article were not written by one author. The author of the article included about a dozen suggestions from various young business owners, each of them had a different angle. Some were more focused on decisive action to terminate bad employees early while others were focused on positive reinforcement and private counseling.
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Zach - AlbuquerqueI like how 4 of the 11 tips involve firing the employee or multiple employees.
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Tracy - SeattleWell, the article IS about dealing with problem employees....... and only 4 out of 11 involve termination, they do suggest ways to figure out what the real issue is and a few tips on dealing with them. Although none mention that the employee may be a GOOD employee,, just not good for that role, maybe a departmental transfer would be a good solution, but it is never mentioned.
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k watson - TnA very fine mentor told me as a young manager that "Anyone can fire somebody but it takes a leader to help someone grow and reach the goals you have for them
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Madonna - san joseproblematic employee is the one who is courageous enough to stand for his rights. Chances are more that the other employees are alson feeling the same way but they are afraid. Known Devil is better than hidden ghost. 99% of the employees keep quiet not because they don't have problems because they are afraid. So, are you going to fire the entire company and recruit again?. Common...Firing will not work. Chances are more that you lost a valuable resource.You need to talk to the problematic employ
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Ger - DublinHere here. This article is an absolute disgrace. If my children are going to be the employees of these so called entrepreneurs god help them
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Elise - Work, USAThe boss is in the office about 2 hours a day, the manager is in the office 4-5 hours a day, and the slightly higher up has taken about 1 week off of work every month. My paycheck has bounced a couple of times and I field collection calls. Is it a wonder why I get a burning feeling in the pit of my stomach Sunday evenings?
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Pamela - GainesvilleI work at a University as clerical staff and have been employeed here since 1997. I've seen employees in my department receiving copious amounts of preferential treatment only to have them caught stealing and taken to jail. All the while I'm doing my best and it's still "not good enough". I'm not the bad apple here, the folks in supervisory positions are the problem employees.
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LB - EarthElise - Just get another job.
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Dana Calder - ArizonaThis advice reads just like something you would expect from young people without much experience managing, or people that lack normal social skills. Real life is not like the Internet or your electronic devices folks! My guess is that most of them have either never actually worked as part of a team under someone else, or they were victims of the "fire fast" theory at some point, or are just repeating theories that they've heard about but that they themselves have never tried. Honestly,
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LB - EarthSigh. Thank you Dana Calder. That was the most intituive and concise respond I have read in the particular forum. Get Rid of Dead Weight. Fire them. This is what the article said. I think they will be firing you next, especially if you hired them. Otherwise, why are they still on your team or at the company. Beware of poor management advise. The apple doesn't fall far from the tree. I a cliche' associated with parenting and should not be associated with a business problem but perhaps
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xanadar - floridaJust fire them. That's what every good leader does. Football coaches should follow this philosophy. Have a problem with a running back concerned with injuries? Cut him.. A quarterback questions your play calling? Get rid of him. Your defense has an issue with the game plan you installed? Bench all your starters. Your assistant coaches question your preparation and game plan? Tell them to provide no input or find another job. That will improve your team. The third string team that you are
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Jim - CorkWorking life is not a game of football, xandar. When an employee is led well he can achieve anything. This farcical attitude that we are somewhat robots as opposed to good people with great days and perhaps the extremely odd off-day should be held accountable for a weakness in your flawed thinking and so called game plan is a complete joke. People need to work hard in their place of business, that's a given, but this article boasts a melodramatic, high-glying ignorant attitude and the reason f
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hometownboy - asheville, ncfunny what you spew. you should have done a better job of hiring on the front-end. young business folks, most of this sounds like chancy information for other inexperienced young business professionals to try. transparency is nothing more than a smoke-screen for the much less menacing term: micro-managment. if you're a small business owner, green-field planning and want to grow a company culture of fear, confusion, selective memory, bait and switch - follow this remedy and you-too will proba
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Jones - LAHuh?
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Gloria - NYCkeep giving the poor advice in the above article by inexperienced young entrepreneurs and my HR consulting business will skyrocket!
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Being Scam - HIHow do you resolve a problem where the boss and a backstabbing employee are BFF and hire BFF without any qualifications, nor experience to do the job? Then you have to train that BFF who doesn"t want to learn and threatens to tell your boss you don't know how to train new employees?
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Tom H. - ChicagoFire em!
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FLO - Sunrise, FLIt all starts from the top. Employees that are "bad", lack the training and mentoring needed to perform in a productive manner. Bad employees equal bad leaders.
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Hilary - New YorkYou are so right FLO. I totally agree. I have seen my share of bad and really awful managers, who have no business being managers. To the extent of Harassing, bullying and even belittling their employees. Then blame it on the employee and say they are not good employees when they can not deal with it all. In an enviornment like that, no employee is going to be able foster as they so call a "good employee"...Bad managers often equate a bad work enviornment and unhappy unmotivated employ
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Phineas T. - Galveston, TxDukeBoy, you dunderhead! these are 11 suggestions from 11 diff people... Most of this is advise is right on spot, depending on how small the business/workforce is & what type of business it is.
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Virginia1948 - VirginiaFire them - sounds like the Romney credo to me.
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Rob - MaarylandWow, Steve did we hit a sore spot? Your response says it all and I bet you are an extremely poor manager or limited management skills. Yes, there is a time and place to fire people. However, it should not be a first option.
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JPTX - Dallas, TXI agree that the firing quick advice is a bit rash. What I fail to see is the part where the manager needs to stop and take an introspective approach. Could it be that the manager's style is discouraging? Perhaps their communication style is ineffective or lacking in some way. This advice demonstrates the current advantage that employers have over employees. Employees are a dime a dozen, and employers are fully taking advantage of the situation. The antidote to this arrogance would be the econom
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Mary - Richboro, PAYou could not have said it better
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iroc - long island, nyThis is probably one of the worst articles I've ever read. Apparently none of these pretentious little entrepreneurs know anything about organizational management or leadership. After reading this I say, "Thank God my company has Human Resources". I love to watch Generation Y run around with mommy-and-daddy-paid degrees. It's amazing all the things they think they can do without practical life or business experience. It must be nice to have all the answers.
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Reece - WPthe first clean kill will awaken the herd, lol, note to all employees, this is how your employer thinks of you... give your employers hell!!!!!!!
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Boner - SeattleAfter working in an environment that is toxic to the extent a complaint with the EOC has been filed, I agree, unfortunately, people should be fired, and probably fired often. But what if the jobs are union? Not so easy to pull the trigger. And in our case, poor managing has resulted in this possibly pending lawsuit. The fish does rot from the head down.
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Tom H. - ChicagoGee, thanks. As if corporate America didn't need another bunch of Mitwitts telling them to "Just Fire 'Em" Thanks, Bill Gates and all your peons of the 1% for this enlightening look at attitudes. The herd has heard.
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Po Lyn Lee - PhiladelphiaI read in a Human Resource magazine a few years back that non Americans are preferred in middle management positions for employee supervision in companies of mixed nationalities. I guess intolerance is politically incorrect in the global market place.
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Dale - New YorkSometimes the problem employee is the boss. Especially a crafty, back stabber type who has the whole team perplexed.
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Gene H - Maryville TNGood advise, all of it. Boils down to "Praise in public, criticize in private" I've always followed this golden rule.
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Kim - TennesseeI am upset about this article and advice and against the idea that it was even published. Human beings are not machines and do not need to be micro managed to the point that the said "bad apple" employee gives the illusion that they fit every criteria defined here. I think this information empowers "bad apple" bosses, and allow managers to exute a power trip and i think that is really the problem with unemployment. There are all walks of life on this planet our differences i
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PamSrinivasa - Ne YorkThis is very basic common sense stuff. I would say in this day and age, hire. Good attorney if you have been wrongfully terminated.
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Aaron - POrtlandthese all seem to contradict one another. Glad I work for someone with WISDOM
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Dan M - MissouriI would agree to a degree. If this had happened in my life, I would have found myself fired after 60 days from the company where I've been employed for the last 22 years. I had started with this company at the bottom, making less than half what I had made before. I was resentful about it but no one at the company knew that. I kept it to myself but still made life miserable for others. If not for my supervisor sitting down with me and giving me the opportunity to correct the problem, who kno
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11268 - dadeThere are no problem employees' sometimes we just have to take the time to listen to them and hear them. Maybe by create some type of consequence they are trying to say something that they can not express. Unless they have a drinking, drugs or other problems. Sometimes people act in a different ways because they are trying to say something, hide feelings or they fear something. Not everyone is out spoken or has courage...
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PS - WPB, FLThis advice is very helpful as any office and especially a small office cannot afford to have one bad employee affect morale or productivity. I will follow this advice for any problems that may occur in my office. Thank you!
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jobrijim - new yorkthey fire people,really? why would i need a young entrpreneur to give me advice?stop the bs.
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desrtrse - SFNMAnd what do you do when this person is allow to continue no matter what! We have one, she is horrible, she screws up, manipulates, does not follow the rules and is constantly reprimanding the rest of us for the things she is doing wrong. Management talks to her and she takes it out on us. She is shop manager in a large chain store and I have no idea why they have not yet fired her. WE have gone to the bosses over her, brought evidence daily showing them her mess ups, written down the demeaning a
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Mary - Richboro, PAI have been on both sides of the fence.. As a Manager, I have always tried to not lose sight of my subordinates position.. After all, this is their livelyhood, bread and butter. The main solution to a troubled employee should not be to fire them!!!!!! If not handled correctly, your whole team coulld turn on you. Just remember - a happy team is a productive team!!!!! I am very disappointed with this article
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Ohio Cigar - OhioMany times the problem employee is the manager. The problem becomes more difficult then as you have manage your boss.
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RDS - Danville, CAFollow a number of your "tips" and lawsuits are a possibility to follow. Like it or not, employees have rights in the workplace by law which cannot be ignored. An underperforming employee is often the result of a bad hire as much as anything else and while often an uncomfortable situation, both employer and employee have responsibilities in working to correct performance issues. R.D.S. - Danville, CA
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Ree - Detroit, MIGreat advice - for "at will" employees. How do you get rid of a rude, vindictive, insubordinate individual who is protected by a union???????????????? She filed a grievance once because her desk was being moved into the next room. Now she has filed a grievance because she feels she is being forced to work too much!!!!!!! You are correct if you surmised that she is a government employee. :(
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t - TexasI too work for the federal gov't. There is so much dead weight here it's unbelieveable! You can't fire them because they have a "disablilty" - which is being lazy! They're protect by nepotism or worse yet - by who they are sleeping with or have in the past. Incomptence is promoted simply because they have been here longer. It's a toxic environment & I'm ready to call it quits.
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Jen - TexasThis topic discusses employees who are poisonous to the company as a whole; however, how do you handle an employee who targets a specific individual and makes that employee feel targeted, micro-managed (by a non-manager, no less). While not trying to seem like a complainer to their boss or someone who can't get along with people, how does the targeted individual handle this type of situation?
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K Watson - Knoxville, TnMost of these actions will get you fast short term results but will leave you with an overall weaker team. Team building for long term success starts with repairing problems, not replacing them. In my field I have to constantly remind my managers that we repair a 20k machine but want to through out an employee we have 50k invested in.
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Jane - YumaWhat our company found out the hard way is that you need to hire Supervisors and Human Resources personnel who are strong enough personally to enforce and follow through when it comes time to terminate a problem employee.
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kew - Texasyou can help an employee be a good employee, or you can help them to be a bad employee communication, setting guidelines, let your employees know what you expect
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nathan - saint louisThis is to say the least one of the worst written articles on handling employees I have ever read. You lack deep insight into social relationships and how as a whole each person brings problems and solutions to work. This article reeks of elitism, superiority and errs.
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MJ - ArizonaI agree with some of the tips in this article, providing the manager knows what he or she is doing and leads by example. In essence, a manager who leads from the front, not the rear. What happens when the manager or leadership is the bad apple and causes the work environment to be very unpleasant for everyone. The reality is there are very bad managers too! Why are bad managers given a 2nd, a 3rd, a 4th chance... etc? The reality is we still live and work in a "good ole boy buddy system&quo
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HR manager - CaliforniaAlso a great way to get sued! We live in such a litigious society, especially when it comes to the workforce. If an employee is performing so poorly that you decide to terminate their employment, you better have good cause and documentation.
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Justin S - Orange, CAActually, the first clean kill awakens the herd, means that you're making an example of a bad employee, and it "awakens" the rest of the "herd" to the consequneces.
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Menacia - NYCI have to agree that employers are too frightened to fire anyone and so choose to let problems fester that affect the entire team. It took way too long for a co-worker of mine to be fired, simply because he was *liked* by his manager (but no one else, and he had no clue what he was doing). His was a case of someone who was not in the right position, like fitting the proverbial square peg into a round hole. This not only caused problems for the team, but the entire department lost the respect
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Diane V. - 58104What do you do if the employee picking fights with other employees and customers is a key family member? Especially since you have an inherent duty to the ownership group?
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Allen A. Mueske - Menasha, Wi.What about problem managers, The type who are not Company orietated. Thinks only of themselves and leaving a legacy. Who lie and cheat the Company and convinces their bosses they do no wrong?
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CD - CACurrent boss is this way. He is a bully plain and simple. Threatens to fire good employees everyday. Everyone knows he is a idiot, but, he is the boss. We just cower until our salaries get cut again. There are no other jobs around here. In athe computer industry, all the jobs have been sent overseas by the 1% (republicans). Thanks for distroying American, you greedy *&*&^*
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tstevens91 - MontanaAmen, and I agree with you. Sadly these are the people who end up getting the "Golden parachute" CEO position and screw the company, the public, and the shareholders out of ridiculous amounts of money. In some circles they are also known as "Politicians", lol! (Mind you I refer to either party, they are all crooks.)
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EXPIERENCED THIS ONE - MSN SITEYEAH MY LAST BOSS- A YOUNG 20 SOMETHING -FIT THIS DESCRIPTION-BET SHE LIKED HERSELF A WHOLE LOT AT THE END OF THE DAY WHEN THE EMPLOYEES HATED HER AND THE OTHER MANAGERS TOLERATED HER UNTIL SHE TURNED ON THEM ALSO- WOW WHAT A BAD PLACE TO WORK DAY IN AND DAY OUT-MIGHT AS WELL WORK WITH LIONS.....
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Mike - New YorkWhen I read these so-called suggestions, the YEC comes across as a bunch of spoiled little cut throat yuppie punks who know nothing about proper interaction and how to deal with "problem" employees. They should comment when they actually have more experience and grow up a little. I have seem many problem managers who are completely incompetent and clueless. We should ask how to deal with problem managers.
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Shawn - So CalAMEN! A voice of reason in a pool of childish, self centered idiots. Focus on the problem, provide clear cut goals and expectations, document failures and successes
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CD - CAMake them work harder. The 1% believe that what used to take 10 people to do, can now be done by 1. Never give them a raise. Work them to death. And remember to tell them everyday, "if you don't like it, there's the door". All the extra money goes to you. Greed greed greed.
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pookies - salemThe only thing I would like to add is that typical office politics do not fit any of these ideas. Fot example, it is common to blame the guy who just left. Maybe the employee in question is fine, and the people doing all the gossip are the ones that need to be micromanaged, if not fired. Typical power games are also something not taken into consideration in this story. This story assumes the employer has at least a little common sense and is a fair person. This is not the case in over 98% of con
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Waking up with Nightmares - Glendale, CAProblematic employees aren't the pleasant, polite, sane, skilled, considerate types. The pleasant, polite, sane, skilled, considerate types keep a job. Unless you want a few more years of hell, or have a Master's Degree in Psychology and are willing to use your expert knowledge in counseling that employee with all that spare time left over at the end of your workday, for the next several years, then that problem employee needs to be fired. And then you can spend that spare time you don't have
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bomber9996 - UtahThe only intellectually stimulating comment among them all (the rest were all "old school" and see how far "old school" has gotten us?): A: The Apple Doesn't Fall Far From the Tree Deal with the whole tree, not just the bad apple. The best piece of advice I ever heard on this was that you should identify problem employees and observe them for a week. See who they associate with and who they have their "water cooler" talks with. Generally, a bad apple is not isolat
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ConcernedOne - IllinoisHow about the opposite? Suppose the Management personnel were nto well fitted for their position and you come in with more experience and know hwo then they do? AND then are let go because of it.
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Gareth - UKI think this disgusting article should recieve some of our kind thoughts, as we are, after all human beings and not robot resources with no ethics. the 'young' entreprenuers council can be contacted at this space: ********************************** We must take a stand against this appalling method of conducting a business.
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******************** - MinneapolisWhat says it is really the employee? I've worked in entrepreneurial situations, where in fact it is the opposite. And I mean clearly in fact, as determined by a client lawsuit (civil). It was the majority partner or major owner who was the problem. In one case, he went into a series of isolation-intimidation-humiliation modes against account execs who were drawing enormous commissions (five figures a month on occasion). Then, he fired them, refusing to pay commissions clearly owed on transaction
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seeya - TXthis is an awful article. all it says is get rid of them, fire them. what about working with people especially if they have been here a long time
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BEEN THERE DONE THAT - MSN-SITEEVEN IF THEY HAVE NOT BEEN THERE LONG-PEOPLE NEED TO WORK TOGETHER OR GET A JOB JUST WORKING IN A FACTORY OR WITH MACHINES-EACH PERSON IS UNIQUE AND BRINGS GOOD THINGS TO THE TABLE....
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Foreseen - Western KentuckyThese idiots don't have a clue about real life or the work place. Fire Young Entrepreneur Council!
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bobby - west virginiawhat do you do if it is your boss that always expects to much from those under him and then when they decide to stand up for thereself he or she will go as fat as to tell them they are spoiled or hang up on them on the telephone or just blatantly expect them to drop whatever whenever for the company and when you dont he reprimands you in his own way for it. its not always the employee that is the bad apple and with the current economic situation that we have its not like you can just jump up and
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HOW TO HANDLE A PROBLEM B - MSN-SITEI HAD THE SAME PROBLEM-MY ADVISE IF I COULD LIVE IT OVER IS GO TO HUMAN RESIOURCES AND BURDEN YOUR SOUL TO THEM-THEY GET PAID TO HANDLE INEFFECTIVE MANAGERS- THAT WAY THEY KNOW THERE IS A PROBLEM IN YOUR DEPARTMENT OTHERWISE NOTHING GETS RESOLVED AND CAN ONLY GET WORSE-BEEN THERE DONE THAT.-WISHED I WOULD HAVE FOLLOWED MY OWN ADVISE...WOULD STILL BE MAKING A GOOD PAYCHECK...
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muzick - TexasMy employer has not been honest and has stated plainly quote,"I'm an ******* and I like being one"! There is no trust between hourly employees and management! Secrecy is the rule from the front office. Turn over has been HIGH. More than 53% leave within one year. I have 10 years tenure and I am seriouly looking to leave. Can't see a business functioning effectively or surviving since we changed company owners. Feed-UP in Texas PS: Now I know why China and other Asian nations are becomi
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pbro - Nashville, TNVery good article and answers to the question of how to deal with a problem employee. Applicable to employees in all levels of a company. I am currently dealing with a problem employee who was thrust upon me when his position in another department was eliminated. Due to the fact that he was a long-term employee ("with a wife and two kids") it was decided by upper management that he be placed in my department, where I just happened to have a vacancy. His previous responsibilities ha
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Linda P. - IndianapolisYou are obviously very young and have not learned that what goes around, comes around. If you show no respect to your employees and treat them as disposable, they will show you no loyalty. Even excellent employees observe how other employees are treated. Employees are not numbers, nor are they part of a herd! They are PEOPLE with kids and mortgages and lives! Grow up! If you have an employee whose performance is suffering, work with them to improve. That's what real managers do. Firing s
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retired - orange countyThis does not work for public employee. You can't fire them. only transfer them with a promotion and they know it.
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Rh02-t-RlHI don't like firing and I try to work with individuals one-on-one, but if they continue to cause problems and exhausted all my effort, it is time to let them go. Maintaining documentation helps in such situations.
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quaterdeck - KalamazooEmployees are a valuable commodity these days when training is so difficult to pay for compounded with achieving payroll in addition to knowing it is difficult to pay reasonably. But can you let employees take advantage of your businesses and your own shortcomings. The answer is no and you must never vocalize that you are weak. You must let that employee know to show up to work and not come and go at their own leisure because it is to difficult to organize the business and deal with such compl
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tstevens91 - MontanaLoyalty and support for the employees is proven to increase work performance and dedication. Employee turnover is expensive and negatively impacts employee moral and performance. Sure there are examples of behavior where a person deserves consideration for rapid termination, but good leaders know how to mold and motivate their people, HOPEFULLY that skill is what got them a management position to begin with. I don't know about the kids on this council, but we used to call it "Leading by
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HOW TO DEAL WITH PROBLEM - MSNI do not agree with firing quickly-often on a team a superstat-lead person- takes all the grief due to overload and jealousy of the other team members- group meetings are effective where the group can vent and realize the superstar has management behind them and things stay upfront and addressed-firing often gives the workplace a bad reputation-people need to work together with a strong manager and not BE DISGARDED SO QUICKLY....................I WAS A SUPERSTAR-TOP ACHIEVER IN A COMPANY AND PAI
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Done Wrong - Pensacola FLTOO BAD EMPLOYEES CANNOT FIRE HORRIBLE BOSSES WHO BLAME THEM FOR COMPANY SITUATIONS AND PROBLEMS... PROCESS IMPROVEMENT SHOULD BE A READILY ACCEPTABLE SUGGESTION, BUT IN SOME ENVIRONMENTS THAT WILL GET YOU BOOTED OUT THE DOOR PRETTY QUICKLY AND ESPECIALLY BEING TOTALLY HONEST ABOUT BAD TREATMENT!
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Shawn - So CalThe only logical and successful solutions provided here are A: focus on actions and A: provide clear consequences The rest of the answers are childish, self centered, and will only foster an environment of distrust and failure. Seriously, are you children? Grow up
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100000116207133What if the problem is the authority. I had an incident in which the owner was at fault. When confronted with all of the complaints that were a daily occurance, instead of getting to the root of how poorly she was treating her employees and other rumors and issues, she just fired me. It was much easier for her to keep the employees that conformed to her harsh treatment, then to look at her self. So if you treat your employees poorly and unfair, then that is the productivity your employees will
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bdizzle - bdizzleThis must be the private sector's version of how to deal with problem employees. This doesn't talk about the politics or procedures around dealing with problem employees. In government, getting rid of dead weight either takes years or the employee is moved and becomes someone else's problem. There are also limited resources for providing incentives in the public sector. It is also extremely rare for a manager to fire a group of people in government. This would probably never ever happen. What I
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chuck y. - olympia wa.I had an employee who was constantly late for work. When I had talked to him 3 seperate times, he was still late! When I explained why this was a problem he could not understand what "the big deal" was. I informed him that work was shcheduled to begin at 8:00 not 8:15 and by being late he was throwing my schedule and all of his coworkers schedulesd off he finally got the picture! He was 15 minutes early from then on, suited up and ready to go at 8AM sharp. He ended up being one of the
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J D Eastman - Sarasota, FLOh, this all sounds great in theory, however, when the scenarios stated, apply to the managers,and you are the employee, what then? Not all managers are the cream of the crop. Some in fact are the owners. Now what? Sounds like great advice to fire a dead weight, or a problem employee, however, if said dead weight and problem employee is being created by management through indecision, lack of focus, lack of trustworthiness, lack of knowledge, and no leadership skills, then what? It is not al
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Chirp - Oh Kay OwingehIt's been my experience several times that management punishes the whole group; instead of singlingly out the real trouble maker. I really hate that. The same has been true in handing out the performance appraisals; everybody gets a "C". We don't care if you carried the load for the stragglers. I finally ended up walking out. Then my boss provided me with a glowing reference letter, go figure?!
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JW - pdxSeems like some of the manager's quoted fit well into the Romney/Bain mold. Stop to think : Who hired all those "dead-weights"? Maybe some of you could use some re-training yourselves? A good organization will be very careful before hiring and work to develop the people they do hire into effective employees and successful team members.
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DOCHOLLIDAY - DOVER NCIt is amazing to me how quickly some bosses decide to fire someone. To me that shows that they're not suited to be leaders and they use their power to be abusive. Firing should be the last thing to do since everyone needs a job and others could be dependent on that person's income.
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100000760427049As a person who has been on both sides of the fence,I find this article disturbing.Most people have something inside them to want to succeed.The real problem in most companies is finding the right fit for that person.Keep things simple and listen to your employees.They are the key to success.A very wise man once said"Take care of your employees.They in turn will take care of your business." Sometimes you have to make the ultimate sacrifice and let them go.But you should try and help th
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